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By Robert Bernstein, Esq.
Business owners and managers searching for better ways to reduce cost and improve relationships with their customers often overlook one of the most effective methods: credit policy. Credit policy isn’t just about collections. It’s a business strategy to enhance customer relationships and add value to a company.
According to Creditor’s Rights Lawyer, Business Bankruptcy Specialist and author Bob Bernstein, “Many businesses provide easy credit to their customers, thinking this will foster better relationships. But when they don’t pay, that philosophy backfires. You can end up losing both the money and the customer.”
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